What is care management?
Care managers
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Are highly experienced nurses specifically trained in providing telephone-based care
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Take a holistic not just disease-based approach to supporting people and enabling change
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Build on the professional care provided by the primary care team
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Meet the GP practice team on a regular basis to share information on individuals' progress
Keeping it personal
The basic principle of the care management philosophy is to support and empower individuals to make health behaviour changes that positively affect their health and improve their well-being.
OwnHealth® software
The OwnHealth® software has been specifically developed for the delivery of care management programmes in the UK and ensures that the care manager:
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Fully understands the needs of each person to design a personal programme that encourages self-care
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Creates a plan for each individual that is based on medical history, desire for change and personal circumstances
Data security
The data used to develop each personal programme remains confidential to the NHS and is protected by the same security firewall as other NHS data.